Return Policy

If you are unsatisfied with your order or it arrives damaged, we want to help:

Damaged items:

If an order arrives damaged, please take a photo of the order and send it to us at . We will respond and get a new order headed your way within 24-48 hours.

Defective Items

Take a photo of the candle and send it to A representative will contact you to remedy the issue. Please note that a candle that has been burned improperly is not considered defective. Defect is not lighting properly, broken or tunneling candles.


For an item to be eligible for return, it must be:

  • Purchased in the last 15 days
  • Product is unused
  • Product is not damaged

You must submit an image as proof that the product is unused to