Q: How are the candles made?
A: All of our candles are hand poured and generally made to order. Our candles use soy wax and essential fragrance orders. Some candles do include dried flowers.
Q: How long does processing and delivery take?
A: We are a handmade business, so it takes a week to make and cure the candles and then we ship Priority Mail 1-3 days **Please note that we cannot control USPS and temperatures, some candles may slightly melt. We do everything in our power to ensure it doesn’t happen.**
Q. My candle came damaged, what do I do?
A: We want all of our customers to have a great buying experience and we will make any orders right. Take a picture of it and send it to firstname.lastname@example.org and we will get you a replacement.
Q: I cannot smell my candle, what is wrong?
A: Some fragrance oils take a bit longer to burn. Cut the wick a bit and let it burn a while longer. If you are having issues, please email us at email@example.com
Q: Do you make custom blends?
A: We do! You can email us and tell us what you are looking for and we will see what we can come up with for you at firstname.lastname@example.org